Messenger
Messenger, without living inside Facebook
Your page’s messages land in the same inbox, with the contact and history beside them, answered by whoever should.
Messenger
What changes
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Nobody else needs the page
Answering does not require Facebook access: everyone replies from meruma with their own login.
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Ads that open Messenger
If you run campaigns that open a chat, each person arrives with their conversation and their source recorded, ready to continue.
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Same calendar, same pipeline
An enquiry on Messenger can end in a scheduled visit and a signed quote, just like any other.
What people usually ask
What do I need to connect it?
To be an admin of the Facebook page. The connection is authorised in a Meta window and installs nothing.
Is there a time window to reply?
Yes, 24 hours from the person’s last message. After that you can only write using the formats Meta allows for each case.
Do bots work here too?
Yes, with the same setup as the other channels, and identifying themselves as automated when the conversation starts.